The new portal was driven by the input of West Star’s customers and will make communication between customers and West Star quicker and more efficient. The user-friendly portal makes it easy for customers to approve squawks online, provides approval status, labor, parts, service and other squawk charges, connects customers and lead technicians, and allows technicians to supply specific detailed photos regarding squawks.
In addition to its facilities in East Alton, Illinois; Grand Junction, Colorado; and Chattanooga, Tennessee, West Star Aviation runs maintenance operations at Aspen-Pitkin County Airport in Aspen, Colorado; Chicago Executive Airport in Chicago, Illinois; Centennial Airport in Denver, Colorado and Conroe-North Houston Regional Airport in Houston, Texas. The company also provides complete FBO services for transient aircraft at its newly remodeled East Alton and Grand Junction facilities. For more information visit www.weststaraviation.com or call (800) 922-2421.